Over the last couple of weeks, I've had a few memorable interactions with companies regarding customer service. I've known that customer service is imperative to customer satisfaction, but these experiences really shined a light on how much it impacts my associations of a company. Here's the good, bad and ugly of customer service.
The Good, Bad, and Ugly of Customer Service
The Good, Bad, and Ugly of Customer Service
The Good, Bad, and Ugly of Customer Service
Over the last couple of weeks, I've had a few memorable interactions with companies regarding customer service. I've known that customer service is imperative to customer satisfaction, but these experiences really shined a light on how much it impacts my associations of a company. Here's the good, bad and ugly of customer service.