Paul Graham, founder of accelerator Y Combinator, wrote a famous startup essay called "Do things that don't scale." Give it a read, I'll still be here. :) Graham said that in order to get your startup off the ground, you need to do things that might take a lot of time - like engaging your potential customers one-to-one and building your own hardware - and eschew automation and outsourcing.
One-on-one attention vs. automation
One-on-one attention vs. automation
One-on-one attention vs. automation
Paul Graham, founder of accelerator Y Combinator, wrote a famous startup essay called "Do things that don't scale." Give it a read, I'll still be here. :) Graham said that in order to get your startup off the ground, you need to do things that might take a lot of time - like engaging your potential customers one-to-one and building your own hardware - and eschew automation and outsourcing.