Tag: Comcast

I love when things just work

Good products just seamlessly work, with no problems. I love when that happens. My Macbook, even though it’s old, still works just fine. My Android Nexus 5 phone has lasted almost three years (a lifetime for smartphones) without being buggy. My thermos keeps my tea hot for hours, just like the label said it would. […]

The Good, Bad, and Ugly of Customer Service

Over the last couple of weeks, I’ve had a few memorable interactions with companies regarding customer service. I’ve known that customer service is imperative to customer satisfaction, but these experiences really shined a light on how much it impacts my associations of a company. Here’s the good, bad and ugly of customer service. The Good […]