Inside My Brain

Thoughts about startups, tech, marketing, and life

TAG: mobile

Guest Post for Thorn Tech – The Week in Tech: Samsung rumored to buy Blackberry, Facebook at Work pilot, and more

samsung-blackberry-hero

Check out my latest guest post on ThornTech.com titled “The Week in Tech: Samsung rumored to buy Blackberry, Facebook at Work pilot, and more.

This week we cover the rumors that Samsung offered to buy Blackberry, the pilot of Facebook At Work, Obama’s tech moves, and Amazon and Netflix scoring Golden Globe awards.

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Image courtesy of Crackberry.

Guest Post for Thorn Technologies – The Week in Tech: Xiaomi raises $1.1 billion, drone package delivery in France, and more

xiaomi

Check out my latest guest post on ThornTech.com titled “The Week in Tech: Xiaomi raises $1.1 billion, drone package delivery in France, and more.

This week we highlight Xiaomi’s big fundraise, drone delivery in France, Microsoft’s new browser, and Tesla’s snake-like car charger.

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Photo courtesy of TechCrunch.

Guest Post for Thorn Technologies – The Week in Tech: Starbucks ends Square partnership, update on The Interview madness, and more

starbucks mobile app

Check out my latest guest post on ThornTech.com titled “The Week in Tech: Starbucks ends Square partnership, update on The Interview madness, and more.

This week we cover the end of the Starbucks-Square partnership, an update on The Interview  madness, and testing of the Google driverless car prototype.

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Photo courtesy of Starbucks.

Uber vs. Lyft – My Experience with Both Ride-Hailing Platforms

Until a few weeks ago, I was always an Uber rider and never tried Lyft. But in light of all the bad crap that has happened at Uber over the past few months, I decided to give Lyft a try. Here are some thoughts about my experience with both platforms.

Mobile app user interface

Both apps offer similar-looking screens, but the experience certainly differs. Here are the initial screens for both apps, captured on a Monday morning:

Uber_Lyft_Comp

My first impression is that while the Lyft app tells me that there’s a driver only one minute away, I don’t see any cars on the map. On the other hand, there are plenty of Uber drivers close by. This may be because Lyft’s map is zoomed in a bit more. Regardless, this visual is an important aspect of the interface that gives me a feeling of comfort that Uber has more cars on the road. Seeing fewer cars on the Lyft app is a pretty common occurrence, from my experience.

The next thing that I notice is that Lyft makes it easier to request a driver. The primary call-to-action is “Request Lyft,” and all you have to do is tap that button and a driver will be summoned.

Uber, on the other hand, has a few more options on the screen, and its primary call-to-action is “set pickup location.” It takes an extra step to hail a ride but gives you some options before you raise your hand. After setting your pickup location, you are sent to the confirmation screen:

Uber Confirmation Screen

Here you’re able to get a fare estimate, which you can’t do with Lyft. This is a nice feature that helps you make a decision on whether you ride an Uber or spend a little less money by taking Metro. You can also enter a promo code before booking a ride.

After the ride is over, both apps have similar screens where you can rate your driver. Lyft allows you to tip your driver, while Uber doesn’t.

In-ride observations and informal driver surveys

I learned a good deal during my Lyft rides by observing the driving environment and chatting with the drivers. I’ve only taken seven Lyft rides in the last few weeks, so the sample size is small. This certainly wasn’t a statistically significant experiment, but it gave me good insight into both of the ride-hailing companies.

During my rides, I noticed that all but one Lyft driver was also an Uber driver, and the one who wasn’t said he applied to Uber but didn’t get accepted. Interesting.

I asked all of the Lyft drivers who also drove for Uber what they thought about driving for both companies and which they preferred. Again, this isn’t a big sample size at all, but here are my survey results:

  1. All of the drivers said that Uber gives them more business. They mentioned that the number of rides that Lyft provides is growing, but Uber is still ahead by a big margin.
  2. All of the drivers also said that Lyft treats them better with respect to driver support and culture.

I believe that the overall rider experience is a bit more seamless with Uber, but the difference isn’t enough to foster any kind of loyalty. Because of Uber’s recent bad behavior, I’ll likely check Lyft first the next time I need a ride.

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Guest Post for Thorn Technologies – The Week in Tech: T-Mobile lets you stash your data, Blackberry launches Classic, and more

legere-tmobile-data-stash

Check out my latest guest post on ThornTech.com titled “The Week in Tech: T-Mobile lets you stash your data, Blackberry launches Classic, and more.

Today we highlight T-Mobile’s Data Stash program, Blackberry’s Classic, and the repercussions of the Sony hacking. Enjoy!

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Image courtesy of tomsguide.com

Guest Post for Thorn Technologies – The Week in Tech: Cyber Monday sales breaks record, major hacking of Sony, and more

Cyber Monday

Check out my new guest blog post on ThornTech.com titled “The Week in Tech: Cyber Monday sales breaks record, major hacking of Sony, and more.

Today we highlight the Cyber Monday sales record, the major hacking of Sony, Girl Scout cookies online, and Uber’s big raise.

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Photo courtesy of alila33 on Flickr.

Guest Post for Thorn Technologies – The Week in Tech: Obama calls for net neutrality, YouTube launches Music Key, and more

Check out my new guest blog post on ThornTech.com titled “The Week in Tech: Obama calls for net neutrality, YouTube launches Music Key, and more.

Today we highlight Obama’s push for net neutrality, the launch of YouTube’s Music Key, Yahoo’s purchase of Brightroll, and Amazon and Hachette burying the hatchet. Enjoy!

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Guest Blog Post on ThornTech.com – The Week in Tech: Microsoft Office now free on mobile, Verizon and AT&T are tracking you, and more

microsoft-office-mobile-xl

Check out my new guest blog post on ThornTech.com titled “The Week in Tech: Microsoft Office now free on mobile, Verizon and AT&T are tracking you, and more.

Today we highlight how Microsoft Office is now free on mobile, Verizon’s and AT&T’s spying tactics, and how email addresses were stolen in the Home Depot hack. Enjoy!

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Guest Blog Post on ThornTech.com – The Week in Tech: Retailers freeze out Apple Pay, FCC changing Internet TV, Tim Cook’s coming out, and more

 

currentc

Check out my new guest blog post on ThornTech.com titled “The Week in Tech: Retailers freeze out Apple Pay, FCC changing Internet TV, Tim Cook’s coming out, and more.

Today we cover retailers’ shutting out of Apple Pay, the FCC’s consideration of changing Internet TV rules, Microsoft’s Band, and the coming out of Tim Cook. Enjoy!

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.

Guest Blog Post on ThornTech.com – The Week in Tech: IBM scraps chip-making unit, Yahoo mobile paying off, Twitter launches Fabric, and more

 

cn-image-ibmchip

Check out my new guest blog post on ThornTech.com titled “The Week in Tech: IBM scraps chip-making unit, Yahoo mobile paying off, Twitter launches Fabric, and more.

Today we highlight IBM’s shedding of its chip-making unit, Yahoo’s mobile strategy paying off, Twitter’s new developer tools, Snapchat’s first ad, and the launch of Google Inbox. Enjoy!

I hope you found this interesting! If so, please connect with me on TwitterGoogle+, and LinkedIn for future updates.